Shipping Policy
Thank you for shopping with People Loving People Online Bookstore. We aim to process and deliver orders accurately and efficiently.
Order Processing
Orders for physical products are generally processed after payment has been successfully received and verified.
Our normal processing target is approximately 1–3 business days, excluding weekends, public holidays, pre-orders, customized orders, and circumstances outside our reasonable control.
Processing time is separate from shipping or delivery time.
Shipping Destinations
We may offer shipping to Jamaica and to selected international destinations.
Available shipping destinations, delivery methods, and applicable charges may vary according to the product, customer's location, and available delivery provider.
Shipping Charges
Applicable shipping charges will normally be displayed during checkout or otherwise communicated before an order is finalized.
Shipping costs may vary based on:
• Destination
• Package size
• Package weight
• Delivery method
• Number of items ordered
Estimated Delivery Times
Delivery estimates are estimates only and are not guaranteed unless expressly stated.
Delivery may be affected by circumstances outside our control, including courier delays, weather, customs processing, public holidays, incorrect addresses, transportation disruptions, and other unforeseen events.
International Orders
Customers purchasing physical products for delivery outside Jamaica are responsible for providing accurate shipping information.
International orders may be subject to customs duties, taxes, import charges, brokerage fees, or other governmental charges imposed by the destination country. Unless expressly stated otherwise, these charges are the customer's responsibility.
Incorrect Addresses
Customers are responsible for providing complete and accurate delivery information.
If an order is returned because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply before the order can be resent.
Lost or Damaged Packages
If your order arrives damaged, or you believe it has been lost in transit, please contact us promptly at peoplelovingpeoplestore@gmail.com with your:
• Name
• Order number
• Description of the issue
• Photographs of damaged packaging/products, where applicable
We will review the matter and work with the applicable delivery provider where necessary.
Digital Products
Digital products do not require physical shipping. Where offered, delivery instructions or access information will normally be provided electronically after successful payment.
Contact
For shipping questions, contact:
People Loving People Online Bookstore
Email: peoplelovingpeoplestore@gmail.com